B44 bus FAQ – Your questions, answered

The following information is required at registration:

• Full name (as shown on your NID)
• Date of birth (for 18+ verification)
• Active mobile number (for OTP verification)
• Email address
• Password (minimum 8 characters)

For your first withdrawal, KYC verification may be required — you'll need to provide your NID or passport.

No, only one account per person is allowed on b44 bus. Opening multiple accounts using the same mobile number, NID, or payment number is a violation of our Terms & Conditions. If such accounts are detected, all of them will be permanently suspended.

You must be at least 18 years old to register on b44 bus. We strictly enforce the protection of minors. Providing false information during age verification will result in immediate account closure and forfeiture of all deposited funds.

OTPs are usually delivered within 30–60 seconds. If you don't receive one: (1) Click "Resend" after 60 seconds. (2) Check your mobile network signal. (3) Make sure your number is correct. If the issue persists, contact us at support@b44bus.net.

Yes, your registered mobile number can be changed. Log in to your account → Profile Settings → Change Mobile Number. OTP verification will be required on both the old and new numbers. For security reasons, withdrawals will be restricted for 24 hours after the number is changed.

To close your account, email support@b44bus.net or let us know via live chat. Please withdraw any remaining balance before closing. You can also opt for self-exclusion as part of responsible betting.

After 5 incorrect password attempts, your account will be automatically locked for 30 minutes. Wait 30 minutes and try again. If it's urgent, reset your password or contact us via live chat.

Yes, you can be logged in on up to 3 devices simultaneously. OTP verification is required the first time you log in on a new device. You can view your active sessions and log out of any unrecognized ones at any time from your profile settings.

Your session will automatically log out after 30 minutes of inactivity. With the "Remember Me" option enabled, you'll stay logged in for up to 30 days. It's best not to use "Remember Me" on public computers.

2FA is an extra layer of security that requires you to verify a one-time OTP on your mobile in addition to your password. To enable it: Profile → Security Settings → Enable 2FA. When logging in from a new device, 2FA is activated automatically.

b44 bus supports the following payment methods:

• bKash – Most popular, instant
• Nagad – Instant, low fees
• Rocket – DBBL Mobile Banking
• Crypto – USDT, BTC (for eligible accounts)

Bank transfers are also supported, though they may take 2–6 hours to process.

Deposits via bKash, Nagad, and Rocket typically reflect within 30 seconds to 5 minutes. Bank transfers may take 2–6 hours. If your deposit hasn't arrived after 30 minutes, please contact support with your transaction ID.

b44 bus does not charge any additional fees on deposits. However, your mobile banking provider (bKash/Nagad) may apply their own charges, which are deducted directly from your mobile wallet.

Yes, if a deposit fails but funds have already been deducted from your mobile wallet, they are usually returned automatically within 24 hours. If not, contact support@b44bus.net with your transaction ID and a screenshot.

Yes, for security purposes, only the payment number registered under the account holder's own name may be used. Using someone else's number may result in the transaction being cancelled and the account being temporarily suspended.

Yes, as part of responsible betting, you can set your own daily, weekly, or monthly deposit limits at any time. This is free and can be adjusted whenever you like (reductions take effect immediately; increases require a 24-hour waiting period).

Yes, USDT (TRC-20/ERC-20) and BTC deposits are supported for eligible accounts. Crypto deposits typically take 5–15 minutes to process. Contact support for more details.

Minimum withdrawal: ৳500. Maximum single withdrawal: ৳50,000. Maximum daily withdrawal: ৳1,00,000. VIP members may have higher limits.

To comply with international anti-money laundering regulations, KYC verification is mandatory before your first withdrawal. Upload a scan of your National ID or passport. Verification is typically completed within 2–4 hours.

No, bonus funds cannot be withdrawn directly. Once you meet the specified wagering requirements, the bonus converts to real money and can then be withdrawn. Full terms are outlined in each bonus offer.

If your withdrawal takes more than 24 hours: contact live chat with your withdrawal ID, confirm your KYC verification is complete, and ensure the correct payment number has been provided.

Standard accounts can submit up to 5 withdrawal requests per day. VIP members enjoy higher limits. If a request is being processed, please wait for it to complete before submitting the next one.

While in "Pending" status, you may be able to cancel within a set timeframe — check for a "Cancel" button in the withdrawal section of your account. Once a withdrawal is "Approved", it can no longer be cancelled.

A wagering requirement means you must place a certain amount in bets before you can withdraw bonus funds. For example, a ৳1,000 bonus with a 5x requirement means you need to wager ৳5,000. Requirements vary for each bonus offer.

Log in every day to earn cashback based on a percentage of your net losses from the previous day. Cashback typically ranges from 3%–10% and is credited to your account by 10:00 AM. Cashback bonuses generally have a lower wagering requirement.

Bonus validity periods vary: welcome bonus 30 days, cashback 7 days, free bets 24–72 hours. Expired bonuses are automatically cancelled. You can check the validity of each bonus on the promotions page.

Share your referral code with a friend. When they register using that code and make their first deposit, you'll receive a referral bonus. Find your referral code in your profile settings. Each successful referral earns you a ৳300–৳500 bonus.

When entering your stake on the bet slip, you'll see the "Use Free Bet" option. If your free bet wins, you receive only the profit (excluding the free bet stake). For example, a ৳500 free bet at odds of 2.0 returns ৳500 in winnings.

Loyalty points are earned automatically with every bet — typically 1 point per ৳100 wagered. Accumulate points to advance through Silver, Gold, Platinum, and Diamond tiers and unlock exclusive rewards.

Generally, only one active bonus can be used at a time. However, cashback and free bets can be active simultaneously. The rules for combining bonuses are detailed in the terms of each individual offer.

Live betting, or in-play betting, means placing bets in real time while a match is in progress. Select any ongoing match from the sports menu. Since live odds change from moment to moment, quick decision-making is key.

Once a bet is confirmed, it generally cannot be cancelled. However, if the "Cash Out" feature is available, you can lock in a return early. Specific rules apply to cancellations before a match begins.

If a match is cancelled, the full stake for the affected bet is refunded. For Parlay bets, if one match is cancelled, that selection is removed and the remaining selections are used to settle the bet.

A parlay bet combines multiple selections into a single bet. If all selections win, you receive a much larger payout since the odds are multiplied together. However, if even one selection loses, the entire bet is lost. Adding multiple matches to your bet slip automatically creates a parlay.

The Cash Out feature lets you secure a return before a match is over. You'll receive a higher Cash Out value when your bet is winning, and a lower one when it's losing — a smart way to manage your risk.

b44 bus offers betting on 30+ sports. The most popular include cricket, football, tennis, badminton, basketball, volleyball, hockey, and many more. Cricket coverage is especially comprehensive, featuring Bangladesh, IPL, CPL, and international matches.

Minimum bet: ৳50. Maximum bet limits vary by match and market, typically ranging from ৳10,000 to ৳50,000. Higher limits are available for VIP members. The specific limit for each bet is displayed on the bet slip.

Yes, the b44 bus app is completely free to download and install, with no charges. You'll have access to all the same features as the website.

The app offers a few extra perks: push notifications, faster loading, biometric login, and a mobile-optimised interface. Betting, payment, and bonus features are identical on both platforms.

When a new update is available, you'll receive an in-app notification when you open the app. You can also download the latest version directly from the app page. Alternatively, uninstall the old version and install the new one.

First, close the app and reopen it. If that doesn't work: (1) Restart your phone. (2) Clear the app cache. (3) Uninstall and reinstall the app. If the problem persists, let us know via live chat.

Change your password immediately and log out of all active sessions. Notify us at support@b44bus.net and request a temporary account lock. Provide details of any suspicious transactions.

A strong password should have: at least 8–12 characters, a mix of uppercase and lowercase letters, numbers, and special characters (!@#$%). Avoid using your date of birth or simple number sequences. Change your password every 3–6 months.

Always use the official URL b44bus.net. Do not click on unfamiliar links. b44 bus will never ask for your password over the phone or via SMS. If you receive a suspicious message, contact support directly.

Yes, under our privacy policy you may request deletion of your personal data. Send a written request to support@b44bus.net. Please note that certain information may be retained for a specified period due to legal obligations.